TradeBands

Privacy Policy

Effective Date: [5/25/25]

This Privacy Policy describes how TradeBands Collective (“TradeBands,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, use our services, enroll in our courses, or otherwise interact with our platform.

By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not access or use our services.

 Who We Are

• Legal Name: TradeBands Collective
  
  

• Brand Name: TradeBands
  
  

• Business Email: [email protected]
  
  

• Business Address: 8735 Dunwoody Place, Suite 6, Atlanta, GA 30350
  
  

• Jurisdiction: United States
  
  

Information We Collect

We collect the following types of personal information to provide and improve our services:

a. Information You Provide Directly

When you interact with us, we may collect:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Trading goals and related interests
  
  

• Discord usernames and activity (for community participation)
  
  

• Screenshots voluntarily submitted by users (such as proof of trades or results)
  
  

b. Information Collected via Third-Party Platforms

We collect personal data through the following third-party services:

• Stripe: For payment processing and customer identification
  
  

• Calendly: For scheduling consultations or onboarding calls
  
  

• Typeform: For intake forms and onboarding questionnaires
  
  

• Thinkific: For course enrollment and delivery
  
  

• Our Website Forms: For inquiries and contact
  
  

• Discord: For community engagement and communication
  
  

We do not collect sensitive data such as Social Security numbers, government-issued identification, or banking credentials.

How We Use Your Information

We use your personal information solely for the purposes of running and improving our business operations. These uses include:

• Registering you for our courses and educational content
  
  

• Booking and managing 1-on-1 sessions
  
  

• Processing and verifying payments and subscriptions
  
  

• Onboarding you into our program and platforms
  
  

• Communicating with you during onboarding and while your membership is active
  
  

• Transitioning communication exclusively to Discord post-onboarding
  
  

• Sending automated transactional emails using Mailchimp (e.g., confirmation, next steps, login credentials)
  
  

We do not sell or rent your personal information to third parties under any circumstances.

How We Share Your Information

We share your data only with trusted third-party service providers who help us operate our business. These platforms maintain their own privacy and data protection policies:

• Stripe (payments)
  
  

• Calendly (appointment scheduling)
  
  

• Thinkific (course access)
  
  

• Typeform (data collection)
  
  

• Google Sheets / Google Workspace (internal storage and organization)
  
  

• Mailchimp (automated transactional emails)
  
  

• Discord (ongoing communication and community access)
  
  

We ensure all third-party platforms used are compliant with industry-standard data security and privacy practices.

Data Retention Policy

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy. Specifically:

• We retain customer data for up to 60 days following the termination or expiration of a membership or subscription.
  
  

• After 60 days, we securely delete or anonymize your information, unless retention is legally required.
  
  

User Rights and Data Deletion

You have the right to:

• Access the personal data we hold about you
  
  

• Request corrections or updates to your data
  
  

• Request deletion of your data
  
  

To submit a data access or deletion request, email us at [email protected]. We will respond to verified requests within 30 days.

Data Security Measures

While we do not store payment information directly, we rely on secure and reputable third-party services for all sensitive transactions and data handling. These services use encryption, secure socket layer (SSL) technology, and access restrictions to protect your data.

Internally, we maintain limited access to stored customer data using secure cloud storage via Google Workspace and Google Sheets, and all personnel with access are trained in basic data privacy protocols.

Subscriptions, Cancellations, and Refund Policy

Due to the digital nature of our products and services, all sales are final and non-refundable. This policy is clearly stated at checkout and on our website.

Subscriptions:

If you are enrolled in a recurring subscription or membership plan:

• You may cancel your subscription at any time. However, cancellation requests must be submitted at least two (2) days prior to your renewal date to avoid being charged for the next billing cycle.
  
  

• After cancellation, access to course materials and community features will terminate at the end of your current billing cycle.
  
  

All customers are required to check a box affirming that they have read and agreed to the Terms & Conditions and Privacy Policy before completing their purchase.

Marketing Communications

While we do not currently send promotional or marketing campaigns, we reserve the right to do so in the future. If we begin email marketing, you will have the option to opt out of receiving non-transactional messages.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When updates are made, the revised policy will be posted on our website with a new “Effective Date.” Continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
 Email: [email protected]
 Mailing Address: 8735 Dunwoody Place, Suite 6, Atlanta, GA 30350